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Certificate II in Retail

Course Name: Certificate II in Retail
Summary:

This course if for people looking to work in a retail environment at a junior level. The course comprises of a combination of individual and team based learning strategies that include practical activities, industry case studies, role plays, simulations, projects and assignments.

Course content

You will learn how to:

  • Communicate Effectively with Colleagues and Customers
  • Work effectively in a Retail Environment
  • Apply Safe Work Practices
  • Perform Stock Control Procedures
  • Perform Point of Sale  Handling Procedures
  • Minimise Theft
  • Operate Retail Technology
  • Organise and Maintain Work Areas

Electives

  • Sell  Products and Services
  • Advise on Products and Services
  • Merchandise Products
  • Create a Display
  • Balance a Point of Sale Terminal

Career Opportunities

A range of positions in retail sales, customer service and administration.
Register your interest

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IT Project success is No Accident!
Mar 10, 2011
PINNACLE Training Solutions has entered into a strategic alliance with Conscium International, to provide instructor-led PRINCE2® Project Management courses to complement their current suite of Information Technology and Management courses. This exciting new offering is in response to the growing market demand for increased expertise in the field of Project Management.
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