This course is for people who want to coordinate stock-takes, coordinate freight, organise transport of freight or goods, assess and monitor stock labels, and check and evaluate records and documentation.

Course Content

7 competencies from each of the following lists must be completed (28 in total)

List 1

• Shifts a load safely using manual handling methods
• Shifts a load using manually operated equipment
• Particpate in basic workplace communication
• Follow OH&S procedures
• Conduct housekeeping activities
• Work effectively with others
• Apply customer  service skills
• Complete workplace orientation/induction procedures

List 2

• Package Goods
• Pick and process Orders
• Receive Goods
• Process workplace documentation
• Apply quality procedures
• Manage personal work priorities and development
• Apply Just in Time (JIT) procedures
• Apply 5S procedures in a manufacturing environment

List 3

• Deliver and monitor a service to customers
• Apply product knowledge to organise work operations
• Organise dispatch operations
• Organise receivable operations
• Receive and store stock
• Prepare workplace documents
• Implement and monitor OHS
• Lead a work team or group
• Sustain process improvements

List 4

• Collect, Analyse and present workplace data and information
• Implement and coordinate emergency /accident procedures
• Develop and maintain a safe workplace
• Facilitate work teams
• Develop rosters
• Apply grievance/conflict resolution strategies
• Develop plans to meet customer and organization needs
• Manage workplace information
• Manage personal work priorities and professional development
• Coordinate quality customer service

Career Opportunities

Warehouse supervisor, transport supervisor, distribution centre supervisor, logistics supervisor or inventory controller.