Certificate IV in Frontline Management

Overview

Frontline managers are everywhere – in large and small companies, service and manufacturing industries, profit and not-for-profit organisations. The decisions, actions and abilities of these frontline managers directly influence the profitability, reputation and success of any enterprise.

Frontline Management gives fast track leadership and management skills, providing a mix of practical experiences that help individuals break out of their current routines and have a fresh look at managing. It is a management development strategy that focuses on learning in the workplace – in the context of daily duties. Frontline Management recognises the direct connection between the competencies of management and the achievement of business goals.

Employability Skills

Successful completion of this qualification will enrich participants with the following employability skills:

Communication
Teamwork
Problem Solving
Initiative and Enterprise
Planning and Organising
Self-management
Learning
Technology

A summary of the employability skills developed through this qualification can be downloaded from http://employabilityskills.training.com.au

Course Outline

Your training advisor will work with participants and their supervisors to tailor a training program to suit the needs of the organisation.

Further Information

For a detailed course descriptor, please email the link below: info@pinnacletraining.com.au